Privacy Policy
Last updated: 28 March 2026
Who we are
Horizon Labs Pty Ltd operates the website www.horizonlabs.com.au. In this policy, “we”, “us”, and “our” refer to Horizon Labs Pty Ltd.
What we collect
We only collect personal information that you voluntarily provide or that is necessary to operate the site:
- Contact form: name, email address, phone number, company name, and your message.
- Analytics: page views, scroll depth, form interactions, and click events. This data is linked to an anonymous visitor ID stored in a first-party cookie (
hl_visitor_id). - Technical data: IP address (for rate limiting), approximate location (country, region, city from server headers), referrer URL, and UTM campaign parameters.
Cookies
We use the following first-party cookies:
hl_visitor_id— anonymous visitor identifier. Expires after 1 year.hl_source— acquisition source segment. Expires after 30 days.
We do not use third-party cookies. No data is shared with advertising networks, social media platforms, or other third parties.
How we use your information
- To respond to your enquiry via the contact form
- To improve the site based on aggregate usage patterns
- To protect the site from spam and abuse (rate limiting)
Data storage and security
Contact form submissions and analytics data are stored in Supabase (hosted in Australia). Access is restricted to authenticated team members. All data is transmitted over HTTPS.
Your rights
Under the Australian Privacy Act 1988, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
To make a request, email us at hello@horizonlabs.com.au.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top reflects the most recent revision.
Contact
If you have questions about this privacy policy, contact us at hello@horizonlabs.com.au or call 1300 076 708.